Barcelona Ref. 2026/102

Call for a Junior Administrative Officer at the Information Systems Unit. Deadline: July 13th, 2026, 3:00 p.m.

About the Unit / Group

The Information Systems Unit is responsible for ensuring that the organization's IT systems are reliable, secure and efficient for all users.

Technology Infrastructure Management

The Information Systems Unit is responsible for managing the organization's entire IT infrastructure, including servers, networks, computer equipment, mobile devices and operating systems.

Technical Support

The Unit provides technical support to internal users, helping them resolve issues and technical difficulties related to the use of information technologies. This ranges from troubleshooting basic problems to providing advanced support for specific applications and systems.

Information Security

The Information Systems Unit is responsible for ensuring the security and protection of the organization's data and sensitive information. This includes defining and implementing security policies, conducting audits, managing access control, performing regular backups, and responding to cybersecurity threats and security incidents.

Systems Development and Implementation

The Unit works closely with other departments to identify business needs and information system requirements. Based on these requirements, it develops, implements and maintains the IT systems, applications and technological solutions required by the different departments and organizational processes.

IT Project Management

The Information Systems Unit plays a key role in managing the organization's technology projects. This includes planning, coordinating and overseeing the implementation of new technologies, system upgrades, data migrations and other projects related to the organization's IT infrastructure.

In summary, the Information Systems Unit is responsible for ensuring the proper functioning of all the organization's IT systems and technological infrastructure, while providing technical support and solutions to internal users.

Essential requirements

Minimum qualification: Higher Vocational Education and Training (Advanced Vocational Training Certificate / Higher National Diploma equivalent) obtained within the last three years.
Oral and written proficiency in both official languages of Catalonia. Applicants must hold a Level C Catalan certificate or, alternatively, commit to acquiring an adequate command of both official languages within one year of appointment.
Intermediate level of Microsoft Office applications (Excel, Word, PowerPoint, etc.).

Skills will be valued

Experience in biomedical or healthcare research environments.
Knowledge of data protection regulations and information security standards within the healthcare sector.
Experience participating in user support, incident management or process improvement projects.
Experience with the following technologies:
Active Directory
Microsoft 365
GLPI
MeshCentral
Experience working in organizations with multiple sites or locations.
Knowledge of desktop support and systems administration (Windows, Linux and macOS).
Ability to prepare technical documentation and user guides.
Participation in digital transformation or process automation projects. Immediate availability to join the organization.

Functions

Provide first-level technical support to users via telephone, email, chat or in person.
Register, classify, prioritise and monitor support tickets using the IT service management tool.
Diagnose and resolve basic hardware, software and peripheral issues.
Provide support for operating systems, user accounts, email services, printers and office productivity applications.
Resolve basic network issues, including connectivity, VPN access, shared resources and user permissions.
Deliver remote technical support and perform first-level troubleshooting.
Escalate complex incidents to second-level support or the Systems Team when appropriate.
Document implemented solutions, update the knowledge base and ensure proper ticket closure and traceability.
Participate in basic systems administration tasks, including user account provisioning and deprovisioning, onboarding processes, access management and workstation preparation.
Assist with preventive maintenance, IT asset inventory and workstation deployment.

Offered

Training contract for obtaining professional practice (Contrato formativo para la obtención de la práctica profesional).
Annual working schedule of 1,627.5 hours (37.5 hours per week).
Salary according to the applicable collective agreement.
Department: Information Systems Unit.

Documentation and deadline for submission

Interested parties should preferably submit the documentation in PDF, by e-mail to the Management of the Fundació Institut de Recerca de l'Hospital de la Santa Creu i Sant Pau, address ir_seleccio@santpau.cat, indicating the reference 2026/102:

Application letter and updated Curriculum Vitae.
Signed Data Processing Authorization (document attached at the end of the call).

The deadline for submitting applications will end on July 13th, 2026, at 3:00 p.m..

Apply to this offer

CV * Accepted File Extensions: PDF, DOC, DOCX, ODT, TXT (max 10 MB)

Cover letter * Accepted File Extensions: PDF, DOC, DOCX, ODT, TXT (max 10 MB)

Authorisation of personal data processing

AUTHORISATION FOR THE PROCESSING OF PERSONAL DATA

Dear candidate,

The Sant Pau Research Foundation (Fundació Institut de Recerca de l’Hospital de la Santa Creu i Sant Pau), with tax ID G-60136934 and registered office at C/Sant Quintí, 77-79, 08024 Barcelona, as data controller, informs you that it will process your data for the following purposes:

Receipt of applications.
Analysis of applications with the aim of recruiting the candidate to the team of the Sant Pau Research Foundation, for a current vacancy and for future selection processes matching your profile.
Conducting personnel selection processes, as well as formalising the hiring of the candidate, where applicable.
Complying with the required legal obligations.

The legal basis for the processing of the data is the legitimate interest in managing this job offer, in accordance with Article 6.1 b) of the General Data Protection Regulation, given that your data are necessary for the performance of a contract to which the data subject is a party or for the application, at the data subject’s request, of pre-contractual measures.

Likewise, we inform you that your data (i) will only be processed by those departments or areas of the Institute that, according to their competences and functions, have an interest in personnel selection; (ii) may be disclosed to public authorities and bodies for the fulfilment of a legal obligation, as well as to service providers and third parties necessary for the management and execution of the relationships arising from the application; and (iii) will be retained for the periods foreseen for the prescription of legal liabilities.

Finally, we inform you that you have the right to access your personal data, to rectify them, to request their deletion, to object to their processing and to withdraw your consent to such processing. In certain circumstances you may request the limitation of the processing of your personal data, in which case we will only keep them for the exercise or defence of claims. In addition, you have the right to lodge a complaint with the relevant data protection authority. If you have any question about the processing of your data you can contact the entity’s Data Protection Officer by sending an email to dpo@santpau.cat.

Text Verification

A2A - Junior Administrative Officer